AC Health

About AC Health

AC Health is an enterprise-grade patient engagement and remote therapeutic monitoring platform designed specifically for healthcare providers who prescribe exercises, activities, and treatment plans. It transforms the traditional, paper-based home exercise program into a dynamic, interactive, and branded digital experience. The platform serves physical therapists, occupational therapists, chiropractors, speech-language pathologists, and mental health professionals, enabling them to deliver a concierge-level patient experience that drives compliance and improves clinical outcomes. Its core value proposition lies in merging deep customization with operational simplicity, allowing providers to create personalized treatment plans using custom-recorded video, images, and audio, or by integrating third-party content, all within a secure, HIPAA-compliant environment. By facilitating better patient-provider communication, automated progress tracking, and support for Remote Therapeutic Monitoring (RTM) CPT code reporting, AC Health directly addresses patient dropout, enhances practice differentiation, and creates new revenue streams, ultimately leading to improved patient retention and practice growth.

Features of AC Health

Custom Video Exercise Programming at Scale

This feature allows providers to create and assign personalized exercise plans during the patient session with one-tap video recording. Clinicians can demonstrate techniques personally or curate content from YouTube and third-party libraries, ensuring each program is perfectly tailored to the individual patient's needs without creating administrative burden after hours. This visual, customized approach significantly enhances patient understanding and engagement compared to static handouts.

All-in-One Patient Management Dashboard

AC Health consolidates every critical patient interaction into a single, intuitive interface. Providers enjoy one-click access to a patient's complete exercise history, current active treatment plans, tracked progress metrics, and all private in-app messaging. This centralized hub eliminates time wasted searching through notes and disparate systems, streamlining clinical workflow and providing a comprehensive view of patient engagement at a glance.

HIPAA-Compliant Engagement & Monitoring Tools

The platform includes a suite of secure tools designed to boost patient adherence. Providers can set exercise reminders, establish goals, and implement a rewards system where patients earn points and incentives for completing assigned activities. An internal messaging platform facilitates secure, continuous communication. Crucially, the system automatically tracks and reports data for Remote Therapeutic Monitoring (RTM) CPT codes (98975, 98977, 98980, 98981), simplifying compliance and revenue capture.

Branded White-Label Application

Practices can deploy AC Health under their own brand with a fully customized, white-label mobile application. This feature allows clinics to offer a seamless, professional extension of their care directly to their patients' smartphones, strengthening brand loyalty and differentiating their practice in a competitive market. It delivers a concierge patient experience that reinforces the provider-patient relationship outside the clinic walls.

Use Cases of AC Health

Physical Therapy Clinics Enhancing Home Exercise Compliance

Physical therapists use AC Health to replace easily lost paper handouts with dynamic, video-based home exercise programs (HEPs). By creating custom exercise demonstrations and tracking completion in real-time, therapists can ensure patients perform movements correctly, adjust plans proactively, and significantly reduce drop-off rates. This leads to better patient outcomes, faster recovery times, and the ability to bill for remote therapeutic monitoring.

Mental Health Practices Assigning & Tracking Therapeutic Activities

Mental health professionals utilize the platform to assign and monitor therapeutic activities, journaling prompts, mindfulness exercises, and coping strategies. The secure messaging system allows for continuous support between sessions, while the tracking features provide valuable insights into a client's engagement and progress, enabling more data-informed therapy and improving continuity of care.

Multi-Specialty Rehabilitation Groups Streamlining Operations

Larger rehabilitation groups and post-acute care facilities implement AC Health to standardize and scale patient engagement across different specialties (PT, OT, SLP). The all-in-one dashboard allows administrative and clinical staff to efficiently manage hundreds of patients, monitor compliance organization-wide, and utilize automated RTM reporting to unlock substantial new revenue streams per patient.

Private Practices Differentiating Their Patient Experience

Independent practitioners and small clinic owners leverage the branded app and high-touch features to compete with larger healthcare networks. By offering a customized, tech-forward experience that includes direct provider communication and personalized video guidance, they build stronger patient relationships, increase satisfaction scores, and improve retention, directly impacting practice growth and reputation.

Frequently Asked Questions

Is AC Health compliant with healthcare privacy regulations?

Yes, AC Health is fully HIPAA-compliant. The platform is built with the necessary administrative, physical, and technical safeguards to protect patient health information (PHI). This includes secure messaging, encrypted data storage, and access controls, making it suitable for use by medical and healthcare professionals across the United States.

How does AC Health support Remote Therapeutic Monitoring (RTM) billing?

AC Health automates the data collection and reporting required for RTM CPT codes 98975, 98977, 98980, and 98981. The platform tracks patient engagement metrics, such as exercise completion and time spent, and compiles this data into a format that supports the documentation requirements for billing these monthly monitoring codes, thereby simplifying revenue cycle management for eligible providers.

Can I use my own exercise videos and content?

Absolutely. A core strength of AC Health is its high degree of customization. Providers can personally create and upload custom videos, images, and audio instructions directly within the platform. You can also integrate existing YouTube videos or pull from supported third-party exercise libraries to build the most effective program for each individual patient.

Do my patients need to download a separate app?

Patients access their prescribed programs and communicate with your practice through a mobile application. However, with the white-label option, you can provide your patients with a fully branded app under your practice's name, available on the Apple App Store and Google Play Store, which enhances your professional image and patient experience.