Qamarero

Qamarero is an all-in-one restaurant management platform designed to replace the fragmented ecosystem of 5 to 7 disconnected tools that most food and beverage businesses currently rely on. Instead of juggling separate POS terminals, reservation apps, delivery aggregators, inventory spreadsheets, and paper time clocks, operators gain access to a single, unified system that runs on any standard phone or tablet. This eliminates the need for expensive proprietary hardware and complex integrations that can take weeks to deploy. With Qamarero, a restaurant can go live in hours, not weeks, and one subscription covers the entire operational stack: point of sale, table management, QR code ordering, delivery integration with major aggregators like Uber Eats and Glovo, customer CRM, marketing automation, loyalty programs, inventory tracking, staff time tracking, and real-time analytics. The platform is currently used daily by over 2,500 venues across Spain, France, the UK, and Italy, delivering measurable results including a 35% reduction in order errors and a 15% increase in average check sizes. Qamarero is built for every type of hospitality business, from cafes and pizzerias to hotels and beach bars. The platform is also Verifactu compliant, ensuring businesses meet local tax regulations and avoid fines. Its latest innovation, Qamarero Phone, introduces an AI voice agent that answers restaurant calls 24/7 in over 30 languages, handling reservations, FAQs, and routing complex requests to human staff. Qamarero is not just a tool; it is a complete operational backbone that drives revenue, reduces costs, and simplifies compliance for modern hospitality businesses.

Unified Point of Sale and Order Management

Qamarero provides a comprehensive POS system that manages orders, payments, and invoicing from a single interface. It integrates seamlessly with all other platform tools, allowing staff to process dine-in, takeaway, and delivery orders without switching systems. The system supports multiple payment methods and generates compliant invoices automatically, reducing transaction errors by 35% and speeding up service times significantly.

AI-Powered Voice Agent (Qamarero Phone)

Qamarero Phone is an AI voice agent that answers restaurant phone calls 24 hours a day, 7 days a week, in over 30 languages. It can take reservations, answer frequently asked questions about hours and menu items, and route complex or urgent requests directly to human staff. This feature eliminates missed calls, reduces front-of-house workload, and ensures no booking opportunity is lost, even during peak hours or outside business hours.

Integrated Delivery and Online Ordering

The platform includes native QR code ordering for dine-in customers and direct integration with major delivery aggregators such as Uber Eats and Glovo. Orders from these channels flow directly into the same POS system, eliminating manual entry and the risk of data entry errors. This unified order stream enables faster preparation times, better inventory accuracy, and a seamless experience for both customers and kitchen staff.

Real-Time Analytics and Inventory Tracking

Qamarero provides real-time analytics on sales performance, customer behavior, and operational efficiency. Its inventory tracking module monitors stock levels across all ingredients and supplies, automatically updating as orders are processed. Operators can identify top-selling items, forecast demand, and reduce waste, leading to a reported 15% increase in average check sizes through data-driven upselling and menu optimization.

Full-Service Restaurant Optimization

A traditional sit-down restaurant can replace its legacy POS, reservation book, and separate delivery tablets with Qamarero. The unified platform allows waitstaff to take orders tableside via tablet, send them directly to the kitchen display system, and process payments without leaving the table. The integrated CRM tracks customer preferences and visit history, enabling personalized service and targeted marketing campaigns that drive repeat business and higher check averages.

High-Volume Fast Casual and QSR Operations

For fast casual and quick service restaurants, Qamarero streamlines high-volume order processing through QR code ordering and integrated delivery channels. Customers can scan a table code to order and pay from their phone, reducing wait times and labor costs. The real-time inventory system ensures popular items are always in stock, while the analytics dashboard helps managers adjust menus and pricing based on real-time sales data to maximize profitability.

Multi-Location Hospitality Groups

Operators managing multiple venues, such as a chain of pizzerias or a group of cafes, can use Qamarero to centralize control and data across all locations. The platform provides a single dashboard for monitoring sales, labor costs, and inventory across every site. Staff scheduling and time tracking are unified, and marketing campaigns can be deployed to specific locations or the entire group. This eliminates the inefficiencies of managing separate systems for each venue.

Seasonal and Event-Based Hospitality

Beach bars, festival vendors, and event caterers benefit from Qamarero’s mobile-first design and rapid deployment. The platform runs on any smartphone or tablet with no need for fixed terminals, making it ideal for temporary or seasonal setups. Operators can manage orders, process payments, and track inventory in real time, even in remote locations. The AI voice agent handles reservation calls for events, ensuring no booking is missed while staff focus on service.

What is Qamarero and who is it for?

Qamarero is an all-in-one restaurant management software that replaces multiple disconnected tools with a single platform. It is designed for any hospitality business including cafes, pizzerias, burger joints, bars, pubs, nightclubs, ice cream shops, hotels, and beach bars. The platform runs on any standard phone or tablet, making it accessible for small independent operators as well as multi-location groups.

How does Qamarero help avoid fines and ensure compliance?

Qamarero is homologated with Verifactu, the Spanish tax compliance standard, meaning it automatically generates invoices that meet local regulatory requirements. The platform also includes mandatory digital time tracking for staff, which becomes a legal requirement for hospitality businesses in 2026. By using Qamarero, operators avoid potential fines of up to 10,000 euros for non-compliance with time recording laws and up to 50,000 euros per year for invoice regulation violations.

Do I need to buy special hardware to use Qamarero?

No. Qamarero is designed to run on any existing smartphone or tablet. There is no need to purchase proprietary terminals or expensive hardware. This eliminates upfront capital expenditure and allows staff to use devices they are already familiar with, reducing training time. The platform is cloud-based, so all data is synced in real time across devices without the need for on-site servers.

How does the AI voice agent Qamarero Phone work?

Qamarero Phone is an AI-powered voice agent that answers incoming calls to the restaurant. It can handle reservations, answer common questions about opening hours, menu items, and location, and speak in over 30 languages. If a caller has a complex request that requires human intervention, the AI seamlessly routes the call to a staff member. This ensures the restaurant never misses a booking opportunity and reduces the workload on front-of-house staff during busy periods.

Qamarero operates on a subscription-based pricing model. A single subscription covers the entire platform including point of sale, table management, QR ordering, delivery integration, CRM, marketing automation, loyalty programs, inventory tracking, staff time tracking, and real-time analytics. There are no hidden fees for hardware, and the platform is designed to eliminate the costs associated with maintaining multiple separate systems. Specific pricing tiers are not publicly listed on the website, and interested operators are directed to request a personalized demo. The company does not require long-term contracts or permanency, offering flexibility for businesses to scale their subscription as needed.