AC Health vs Never Drop

Branded Digital Treatment Plans

AC Health replaces generic, paper-based handouts with fully customizable, white-labeled digital treatment plans. Providers can embed their practice's branding, logo, and colors, creating a professional and cohesive patient experience that reinforces trust and credibility. Plans are built using an intuitive drag-and-drop editor, allowing for the integration of custom-recorded exercise videos, instructional images, and audio notes, ensuring instructions are clear and tailored to each patient's specific needs and abilities.

Remote Therapeutic Monitoring (RTM) & Compliance Tracking

The platform automates the collection and reporting of patient-reported outcome measures (PROMs) and adherence data, directly supporting billing for RTM CPT codes (98975, 98976, 98977, 98980, 98981). It features automated reminders, progress surveys, and passive tracking of patient engagement with assigned content. This structured data capture not only creates a billable revenue stream but also provides clinicians with objective, real-time insights into patient compliance and progress outside the clinic.

Secure Patient-Provider Communication Hub

AC Health includes a secure, HIPAA-compliant messaging system that facilitates continuous communication between patients and their care team. This dedicated channel eliminates the use of unsecured text messages or emails, keeping all clinical discussions within a documented, audit-ready environment. It streamlines coordination, allows for quick clarifications on exercises, and enables providers to offer timely support, which is crucial for maintaining patient motivation and preventing setbacks.

Integrated Content Library & Custom Media Builder

Beyond creating content from scratch, the platform offers integration capabilities with third-party exercise and education libraries, saving clinicians valuable time. Furthermore, its built-in media tools allow providers to easily record, edit, and upload personalized video demonstrations or audio instructions directly from their clinic tablet or computer. This flexibility ensures that treatment plans are both highly specific to the patient and efficient for the clinician to produce.

Instant Business Card Scanning

Never Drop allows users to scan business cards in seconds using their smartphone camera. The app employs AI-powered optical character recognition (OCR) technology to extract essential contact details—such as name, title, company, phone number, and email—without the need for manual entry, streamlining the lead capture process.

Automatic Email Enrichment

Many business cards provide generic or outdated email addresses. Never Drop automatically enriches contact profiles by sourcing verified work emails based on the scanned name and company. This feature eliminates the guesswork and time-consuming searches on platforms like LinkedIn, ensuring accurate and reliable contact information.

Personalized AI-Generated Follow-Ups

Following a lead's capture, Never Drop enables users to add voice notes or text context about their conversation. The app then utilizes this information to generate a tailored follow-up email. This personalized approach enhances engagement and increases the likelihood of converting leads into customers, all within a quick two-minute timeframe.

Team Collaboration Dashboard

Never Drop provides a centralized workspace for sales teams, allowing users to organize scans by event and reassign leads among team members. The dashboard offers insights into team activity and performance, ensuring everyone remains aligned and no opportunities slip through the cracks, thus enhancing overall productivity.

Physical Therapy & Orthopedic Rehabilitation

Physical therapists use AC Health to prescribe and monitor post-operative and injury rehabilitation programs. They assign personalized exercise regimens with video demonstrations, track range-of-motion and pain levels via patient surveys, and use the communication hub for follow-up. This continuous remote monitoring improves adherence to protocols, reduces missed appointments, and provides the data necessary to support RTM billing for musculoskeletal conditions.

Occupational Therapy & Functional Retraining

Occupational therapists leverage the platform to deliver customized activities of daily living (ADL) retraining, ergonomic education, and cognitive exercises. They can create sequenced plans with image-based checklists and video models for techniques like safe transfers or adaptive equipment use. Monitoring patient completion and gathering feedback on functional challenges allows for timely intervention and adjustment of the treatment plan to maximize independence.

Chiropractic Care & Wellness Maintenance

Chiropractors utilize AC Health to extend care beyond adjustments by prescribing stabilizing core exercises, posture correction routines, and ergonomic education. The platform helps in managing chronic conditions by tracking symptom frequency and patient compliance with home care recommendations. This documented, ongoing engagement supports preventive care models and opens avenues for wellness program monetization through structured remote monitoring.

Mental Health & Behavioral Therapy

Mental health professionals, including psychologists and counselors, employ the platform to assign therapeutic activities, mindfulness exercises, thought records, and journaling prompts. They can monitor patient mood and anxiety levels through scheduled check-ins and track engagement with psychoeducational content. This facilitates a structured, accountable therapeutic process between sessions and provides critical data for behavioral health monitoring.

Trade Show Lead Management

Sales teams attending trade shows can utilize Never Drop to efficiently capture and manage leads. By scanning business cards and generating immediate follow-ups, teams can ensure they capitalize on the warm leads while their conversations are still fresh, maximizing their chances of closing deals.

Networking Events

At networking events, sales professionals can quickly gather contacts without the hassle of collecting paper business cards. With Never Drop, users can enrich profiles and send personalized follow-ups on the spot, facilitating stronger connections and opportunities for collaboration.

Conference Engagement

During conferences, speakers and attendees often meet numerous contacts. Never Drop allows users to capture and organize leads by event, making it easy to follow up with relevant contacts afterward, ensuring that no valuable connection is lost in the shuffle of busy schedules.

Team Performance Tracking

Sales managers can use Never Drop’s dashboard to monitor team performance and lead management efficiency. By analyzing activity metrics and engagement rates, managers can identify strengths and areas for improvement, fostering a culture of accountability and excellence within the team.

AC Health is an enterprise-grade patient engagement and remote therapeutic monitoring (RTM) platform engineered to modernize and monetize the delivery of home-based care. It directly addresses the critical challenges faced by rehabilitation and therapeutic practices: patient non-compliance with paper-based home exercise programs (HEPs), inefficient communication, and missed revenue opportunities. The platform serves a specialized clinical audience, including physical therapists, occupational therapists, chiropractors, speech-language pathologists, and mental health professionals. Its core value proposition is transforming static, easily forgotten treatment plans into dynamic, interactive, and branded digital experiences that patients actively use. By merging deep clinical customization with operational simplicity, AC Health enables providers to create personalized plans using custom-recorded video, images, and audio or integrated third-party content within a fully secure, HIPAA-compliant environment. This approach drives higher patient adherence, improves clinical outcomes through better engagement and automated progress tracking, and unlocks new revenue streams via support for Remote Therapeutic Monitoring (RTM) CPT code reporting. Ultimately, AC Health is a strategic business tool that enhances practice differentiation, boosts patient retention, and directly contributes to practice growth by solving patient dropout and operational inefficiency at scale.

Never Drop is a cutting-edge lead-capture application tailored specifically for sales teams navigating high-paced environments like trade shows, conferences, and networking events. This innovative tool revolutionizes the way sales professionals collect and manage leads by enabling users to swiftly scan business cards with their smartphones. As soon as a card is scanned, users can enhance the captured information with voice notes or text context, ensuring they retain critical details about each interaction. Leveraging advanced artificial intelligence, Never Drop crafts personalized follow-up emails in under two minutes, significantly reducing the chances of leads being overlooked. With seamless integration into popular customer relationship management systems such as HubSpot, Never Drop keeps your sales pipeline organized, effective, and primed for conversions. This app is essential for sales teams aiming to convert every handshake into a closed deal, enhancing productivity and driving revenue growth.

How does AC Health ensure HIPAA compliance and data security?

AC Health is built as a fully HIPAA-compliant platform from the ground up. It employs enterprise-grade security measures including bank-level 256-bit encryption for data both in transit and at rest, secure user authentication, and comprehensive access controls. The platform signs a Business Associate Agreement (BAA) with all covered entity clients, ensuring legal responsibility for protecting patient health information (PHI) and maintaining strict audit trails for all data access and communication.

What is the implementation and onboarding process like for a clinical practice?

AC Health is designed for operational simplicity with a streamlined onboarding process. Implementation typically involves an initial setup and branding configuration, followed by training sessions for clinical and administrative staff. The platform offers dedicated support and resources to help practices integrate the tool into their existing workflow smoothly. Many practices can begin creating and assigning digital plans to patients within a matter of days, not weeks.

How does the platform support billing for Remote Therapeutic Monitoring (RTM) codes?

The platform automates the administrative burden of RTM. It systematically collects the required patient-reported data (e.g., pain levels, therapy response, adherence) over a calendar month, as mandated by CPT codes. AC Health then compiles this data into clear, clinician-reviewed reports that document the time spent in monitoring activities and the medical necessity of the service, providing the necessary documentation to support successful claims submission to payers.

Can AC Health integrate with our existing Electronic Health Record (EHR) or practice management system?

Yes, AC Health offers integration capabilities to ensure a seamless clinical workflow. While specific integrations depend on the system, the platform is designed to connect with major EHRs and practice management software to facilitate patient data synchronization and reduce double data entry. It is recommended to discuss your specific EHR with the AC Health team to confirm current integration options or API availability for a custom connection.

What is Never Drop?

Never Drop is a lead-capture app designed for sales teams at events. It allows users to scan business cards, add conversation context, and receive a personalized follow-up email in under two minutes. The app also enriches contacts with verified emails and integrates seamlessly with popular CRMs.

How do I scan business cards?

To scan business cards, simply take a photo of any card using the Never Drop mobile app. The app’s AI-powered OCR technology will extract all relevant contact details within seconds. Users also have the option to input information manually if needed.

What types of events are suitable for Never Drop?

Never Drop is ideal for a variety of events, including trade shows, conferences, networking gatherings, meetups, and even business dinners. The app helps users quickly capture and follow up with new contacts regardless of the setting.

Is my data secure with Never Drop?

Yes, Never Drop prioritizes data security. Developed by SCOPEO, a French company, it complies with GDPR regulations, and your data is hosted in the EU. All information is encrypted during transit and at rest, ensuring that your contacts and business information are safe.

AC Health is an enterprise-grade patient engagement and remote therapeutic monitoring platform within the healthcare productivity and management category. It is designed to replace paper-based home exercise programs with a branded digital experience, driving patient compliance and unlocking new revenue streams like RTM. Healthcare providers may seek alternatives for various strategic reasons. Common drivers include budget constraints requiring different pricing models, the need for specific integrations with existing EMR or practice management systems, or a desire for a platform with a different feature emphasis, such as more robust telehealth capabilities or a broader content library. When evaluating alternatives, key considerations should include total cost of ownership and clear ROI, HIPAA compliance and enterprise-grade security, ease of clinician adoption to avoid workflow disruption, and the platform's ability to directly support revenue generation through compliant remote monitoring code reporting. The optimal solution will align technical capabilities with specific practice growth objectives.

Never Drop is a cutting-edge lead-capture application tailored for sales teams who operate in dynamic environments such as trade shows, conferences, and networking events. This tool streamlines the process of collecting and managing leads by allowing users to effortlessly scan business cards with their smartphones, ensuring no valuable contacts are overlooked. Users often seek alternatives to Never Drop for various reasons, including pricing considerations, specific feature sets, or compatibility with certain platforms. When evaluating alternatives, it is essential to consider factors such as the ease of use, integration capabilities with existing CRM systems, and the ability to customize follow-up communications to enhance lead engagement and conversion rates.