Receptri

Receptri is an enterprise-grade AI receptionist platform engineered to solve a critical operational failure for small and medium-sized businesses: missed phone calls and lost revenue. Industry research indicates that 62% of calls to small businesses go unanswered, and 80% of callers who are not connected will not leave a voicemail. This represents a significant drain on potential sales, customer acquisition, and service delivery. Receptri directly addresses this gap by providing a 24/7/365 AI-powered voice and chat solution that ensures every customer interaction is captured and managed professionally. The platform utilizes a premium, natural-sounding AI voice that can handle complex inquiries, book appointments, capture lead information, and escalate urgent matters to a human team member with full context. A key differentiator is its autonomous learning capability: by simply entering a business’s website URL, the AI automatically scans and ingests all relevant information about services, pricing, FAQs, and company policies. This eliminates the need for complex manual setup or scripting. Receptri is designed for businesses that value every customer touchpoint, including dental practices, law firms, salons, real estate agencies, and managed IT service providers. With support for over 29 languages and a guaranteed 99% uptime SLA with sub-2-second response times, Receptri provides a scalable, reliable, and cost-effective alternative to a human receptionist, reducing monthly operational costs from over £2,500 to as low as £29.

AI-Powered Phone Call Handling

Receptri answers every inbound phone call with a premium, human-like voice that provides a natural conversational experience. The AI is not a simple menu system; it understands context, answers frequently asked questions about services and pricing, books appointments directly into your calendar, and captures detailed lead information. For critical situations, the platform’s Smart Escalation feature detects urgency in the caller’s tone or words and instantly forwards the call to a designated team member’s mobile device, providing them with the full conversation transcript and context for a seamless handoff.

Autonomous Website Learning and Knowledge Base

The platform eliminates the most time-consuming aspect of AI setup: manual data entry. By simply providing your business website URL, Receptri’s AI automatically crawls, reads, and indexes all content, including service pages, pricing tables, FAQs, and blog posts. This creates a dynamic knowledge base that allows the AI to answer specific questions accurately from day one. For businesses with proprietary information not on their website, users can manually upload up to 350 knowledge documents, ensuring the AI has a complete and precise understanding of the business operations.

Intelligent Website Chat Widget

Receptri extends its capabilities beyond phone calls with a fully integrated website chat widget that can be embedded on any site with just two lines of code. This widget engages website visitors in real-time, 24/7, answering questions about products, services, and pricing. It captures leads by collecting contact information and can even qualify prospects before handing them off to sales. The chat function is powered by the same AI brain that handles phone calls, ensuring consistent and accurate responses across all customer communication channels.

Real-Time Analytics and Performance Dashboard

Businesses gain full visibility into their customer interactions through a comprehensive live analytics dashboard. The platform provides full transcripts of every call and chat, allowing managers to review quality and accuracy. It tracks key performance metrics such as call volume, response times, call outcomes (e.g., booked appointments, captured leads, escalated issues), and intent tracking. All data is exportable for CRM integration or internal reporting, providing actionable insights into customer behavior and operational efficiency.

24/7 Lead Capture for Service-Based Businesses

For businesses like law firms, dental practices, and real estate agencies, a missed call after hours is a lost client. Receptri ensures that every inbound inquiry is answered immediately, even at 2 AM or on weekends. The AI can screen callers, capture their name, phone number, and the nature of their issue, book a consultation slot into the firm’s calendar, or route the call to the on-call attorney or agent. This captures high-value leads that would otherwise go to a competitor.

Managing High-Volume Inbound Sales Inquiries

Businesses running marketing campaigns or experiencing seasonal spikes often struggle to handle a sudden influx of calls. Receptri scales instantly to handle unlimited concurrent calls without hold times. The AI can answer common sales questions about pricing, availability, and features, and it can qualify leads by asking pre-defined questions. This ensures that every marketing dollar spent on lead generation results in a conversation, not a voicemail, maximizing ROI.

Providing Multilingual Customer Support

Companies serving diverse or international clientele can leverage Receptri’s support for 29+ languages. A single business can use one phone number to handle calls in English, Spanish, French, Hindi, and Bengali without needing to hire multilingual staff. The AI automatically detects the caller’s language and responds in kind, providing a seamless and inclusive customer experience that builds trust and expands market reach.

Automating Appointment Scheduling for High-Traffic Industries

Industries such as salons, clinics, and auto repair shops rely heavily on appointment booking. Receptri can fully automate this process. When a caller asks to book a service, the AI checks real-time availability from your integrated calendar, offers available time slots, confirms the booking, and sends a calendar invite to both the business and the customer. This frees up front-desk staff from repetitive scheduling tasks and reduces the risk of double-booking or missed appointments.

How does Receptri learn about my specific business?

Receptri learns about your business primarily through autonomous website crawling. When you sign up, you simply enter your website URL. The AI scans the site, reading all pages, service descriptions, pricing lists, and FAQs to build a comprehensive knowledge base. You can also supplement this by manually uploading custom documents (up to 350 documents depending on your plan) containing specific information, scripts, or protocols that are not on your public website. The AI gets smarter with every conversation it handles.

What happens if a caller has an urgent or complex issue?

Receptri is designed to detect urgency. The platform’s Smart Escalation feature analyzes the conversation for keywords, tone, and context. If a caller indicates an emergency, a complaint, or a request that the AI cannot handle, the system will instantly forward the call to a designated team member’s mobile phone. The human responder receives the full conversation transcript and context, allowing them to take over seamlessly without the caller having to repeat themselves.

Can I keep my existing business phone number?

Yes. You have two options. First, you can forward your existing business number to the Receptri phone number provided in your account. This ensures that all calls to your current number are answered by the AI. Second, you can choose a new local phone number from the UK, US, or Canada directly through the Receptri dashboard. The setup process takes minutes, and you can switch between numbers or add new ones as your business grows.

How is Receptri different from a traditional IVR or voicemail system?

Traditional IVR systems are rigid, menu-based systems that frustrate callers and often lead to hang-ups. Voicemail simply records a message that is often ignored. Receptri is an AI-powered conversational agent. It understands natural language, answers questions, and performs tasks like booking appointments. Unlike a human receptionist, it is available 24/7, never takes sick days, handles unlimited concurrent calls, and costs a fraction of the price (from £29/month versus £2,500+ for a human). It also improves over time by learning from every interaction.

Receptri offers three transparent, no-contract pricing tiers designed to scale with your business needs. All plans include a free 7-day trial and are available on a monthly or annual billing cycle (annual saves 17%).

The Starter Plan is priced at £29 per month and includes 1 phone number, 100 call minutes, 50 knowledge documents, 2 team members, 30-day call history, and the website chat widget. This is ideal for solo entrepreneurs or very small businesses testing the platform.

The Professional Plan is the most popular option at £79 per month. It includes 2 phone numbers, 300 call minutes, 200 knowledge documents, 5 team members, 90-day call history, and adds a custom voice clone feature for a more personalized brand experience.

The Business Plan is priced at £199 per month and is designed for high-volume operations. It includes 5 phone numbers, 1000 call minutes, 350 knowledge documents, 20 team members, 180-day call history, API access for custom integrations, white-label branding, and priority support. All plans are billed in GBP, USD, or EUR.