PollQR

About PollQR

PollQR is an enterprise-grade platform designed to transform audience and customer engagement through dynamic QR code technology. It specializes in two core, high-impact applications: generating persistent QR code surveys for continuous business intelligence and creating interactive QR code live polls for real-time audience participation. For business owners and customer experience leaders, PollQR provides a systematic solution to capture long-term feedback, boost online reputation by channeling satisfied customers to leave reviews, gather qualified leads, and conduct professional Net Promoter Score (NPS) surveys. Its integrated AI analytics deliver actionable sentiment analysis, enabling data-driven decisions to improve products, services, and operational efficiency. For presenters, trainers, and educators, PollQR replaces outdated methods like show-of-hands with engaging, no-app-required live polling, making sessions more interactive, memorable, and informative. By bridging the gap between passive observation and active feedback, PollQR delivers measurable ROI through enhanced customer understanding, improved service recovery, increased lead generation, and superior audience engagement metrics.

Features of PollQR

AI-Powered Sentiment Analysis

PollQR's advanced AI analytics engine automatically processes open-ended feedback to determine customer sentiment, categorizing responses as positive, negative, or neutral. It identifies recurring key themes and specific phrases, transforming raw qualitative data into structured, actionable business intelligence. This allows managers to instantly pinpoint operational strengths and critical pain points without manually sifting through hundreds of comments, dramatically reducing analysis time and enabling proactive service improvements.

Flexible QR Code Generation & Management

The platform enables users to generate dedicated QR codes for both long-lived survey campaigns and one-time live polling events. Businesses can deploy static codes on receipts, table tents, or storefronts for continuous feedback collection. Presenters can generate unique poll codes for each session. All codes link to professional, mobile-optimized forms, and the system provides a centralized dashboard to manage multiple campaigns, track scan rates, and control data collection parameters seamlessly.

Real-Time Data Collection & Notifications

PollQR ensures you never miss critical feedback. For surveys, the system can be configured to send instant email notifications to relevant team members when new responses are submitted, enabling rapid response to customer concerns. For live polls, results update in real-time on the presenter's dashboard, allowing for dynamic audience engagement and on-the-fly discussion based on live data visualizations like pie charts and bar graphs.

Professional Survey & Poll Templates

Jumpstart your feedback initiatives with a library of professionally designed templates tailored for various industries and use cases, including NPS, customer satisfaction (CSAT), and lead generation. For presenters, a suite of interactive poll types is available, such as word clouds, rankings, star ratings, and multiple-choice questions. These templates ensure best-practice question design, high completion rates, and effective data collection right from the start.

Use Cases of PollQR

Retail & Hospitality Customer Feedback

Retail stores, restaurants, and hotels can place QR codes on receipts, tables, or point-of-sale materials to effortlessly capture post-visit feedback. This continuous stream of data helps identify staff performance trends, menu or product popularity, and cleanliness issues. The system's AI nudges delighted customers to leave positive public reviews on platforms like Google, directly boosting online reputation and search visibility.

Corporate Training & All-Hands Meetings

HR and internal communications teams can use PollQR's live polling feature to increase engagement during employee training sessions, town halls, and all-hands meetings. Conducting real-time quizzes, gathering instant feedback on new initiatives, or running anonymous Q&A sessions increases participation, provides immediate pulse checks, and makes large-scale meetings more inclusive and interactive.

Professional Conference & Event Presentation

Speakers and event organizers can integrate interactive polls directly into their presentations to transform passive audiences into active participants. By displaying a QR code, attendees can vote on topics, submit questions for panels, or contribute to live word clouds. This interaction provides valuable content for the speaker, increases attendee retention, and generates buzz and networking opportunities around the event's key topics.

Service Business Lead Generation & NPS Tracking

Consultants, agencies, and B2B service providers utilize PollQR to deploy post-project NPS and feedback surveys. This not only measures client loyalty and identifies areas for service refinement but also serves as a powerful lead generation tool. Satisfied clients can be prompted to provide a testimonial or referral within the same flow, turning feedback into a scalable growth engine.

Frequently Asked Questions

How does PollQR help boost my business's online reviews?

PollQR strategically channels feedback by identifying highly satisfied customers through survey responses. The platform can then automatically prompt these customers with a direct link to leave a 5-star review on your chosen platform, such as Google Business Profile. This systematic approach turns positive private feedback into public social proof, enhancing your online reputation and local search ranking with minimal manual effort.

Do attendees need to download an app to participate in live polls?

No, attendees do not need to download any application. Participation is entirely web-based. Attendees simply use their smartphone's camera to scan the QR code displayed during the presentation, which opens a mobile-optimized voting page directly in their web browser. This frictionless process ensures maximum participation rates and a smooth user experience.

What kind of data analysis does the AI sentiment tool provide?

The AI sentiment analysis goes beyond simple positive/negative scoring. It automatically clusters feedback into key thematic categories (e.g., "service speed," "product quality," "staff friendliness") and extracts specific keywords or phrases. This allows you to click on a theme like "wait time" to instantly read all related comments, providing deep, contextual understanding of what is driving customer sentiment and enabling precise operational actions.

What are my options for accessing the live polling feature?

PollQR offers flexible access to live polling. Users can subscribe to the Pro plan, which includes a monthly allowance of polls (e.g., 100 polls/month) along with other advanced features. Alternatively, for occasional users, there is a pay-as-you-go model where you can create and run individual live polls for a fixed fee per poll (e.g., $2.99 each), providing cost-effective flexibility for different usage patterns.

Pricing of PollQR

PollQR offers a tiered pricing structure to suit different user needs. A free plan is available to get started with basic features. For professional use, a Pro subscription plan provides enhanced capabilities, including a monthly quota of live polls (e.g., 100 polls per month), advanced AI insights, and increased response limits. For presenters who require live polling infrequently, a flexible a-la-carte option is available, allowing users to create and conduct individual live polls for a set fee per poll, such as $2.99 each. All plans include access to the QR code survey generator and core data collection tools.