Canny
About Canny
Canny streamlines customer feedback management, allowing businesses to effortlessly collect and analyze feature requests. With innovative AI-powered tools, it helps prioritize these requests based on customer needs, ensuring your product roadmap aligns with user demands. Canny is perfect for teams seeking to enhance product development and customer satisfaction.
Canny offers flexible pricing plans, catering to different business sizes. Each tier includes various features, such as feedback collection, analysis, and roadmap creation. By upgrading, users gain access to additional integrations and premium support, enhancing their feedback management experience and product development processes.
Canny boasts a user-friendly interface designed for efficiency. Its intuitive layout allows users to navigate seamlessly between collecting feedback, analyzing insights, and managing roadmaps. This design not only enhances user experience, making feedback management straightforward but also emphasizes collaboration and real-time updates for all team members.
How Canny works
Users begin with a straightforward onboarding process on Canny, quickly setting up their feedback portals and integrating their existing tools. As customers submit requests or feedback, Canny collects and organizes these entries. Its AI features automatically deduplicate items and categorize insights, enabling teams to prioritize requests based on impact and effort effortlessly. The platform empowers users to create public or private roadmaps, share updates, and engage with customers, ensuring a cohesive and informed product development process.
Key Features for Canny
AI-Powered Feedback Capture
Canny's unique AI-powered feedback capture feature automates the collection and deduplication of customer insights, saving teams valuable time while enhancing accuracy. This innovative functionality allows businesses to focus on understanding user needs, ensuring that product decisions are data-driven and aligned with customer expectations.
Prioritization Formula Customization
With Canny's prioritization formula customization, users can develop tailored scoring systems for feature requests. This unique functionality enables businesses to focus on high-impact features that align with their goals. By incorporating various factors, Canny helps teams make informed decisions that drive product success.
Public and Private Roadmaps
Canny offers the ability to create both public and private roadmaps, allowing teams to keep customers informed about progress on feature requests. This unique feature enhances transparency and user engagement, providing stakeholders with a clear view of development priorities while managing expectations effectively.
