Kastro
About Kastro
Kastro is an innovative AI-driven customer support platform designed for startups and indie hackers. It enhances productivity with its chat solutions, allowing seamless collaboration between AI and human agents. Kastro organizes conversations and suggests relevant help center articles, ensuring users receive relevant support instantly.
Kastro offers a free start-up plan, allowing users to test its features. Paid tiers provide additional benefits, including more advanced AI capabilities and customized support solutions. Each upgrade increases efficiency, making Kastro an essential tool for businesses looking to optimize their customer interactions.
Kastro's user interface is designed for simplicity and efficiency, providing a seamless browsing experience. Its layout allows easy navigation through various features, including live chat and help centers. The intuitive design enhances user interaction, ensuring a straightforward and accessible customer support solution.
How Kastro works
Users begin by signing up for Kastro, followed by easy onboarding through tutorials. Once set up, users can navigate the platform to integrate the AI chatbot into their live chat. Kastro helps organize conversations, suggests help center articles, and allows seamless human handoff for complex inquiries.
Key Features for Kastro
AI ChatBot Integration
Kastro's AI ChatBot Integration sets it apart as a unique feature, allowing businesses to automate responses to repetitive queries. This enhances customer support efficiency by freeing human agents to focus on complex issues, ensuring faster and more effective responses for users seeking help.
Help Center Integration
The Help Center Integration allows Kastro to provide instant access to valuable resources. Users can quickly access help articles directly through the chat widget, improving self-service capabilities and equipping customers to find solutions independently, thus reducing overall support volume.
Automated Offline Responses
Kastro's Automated Offline Responses ensure customers receive immediate replies, even when support is unavailable. This feature enhances user satisfaction by providing instant answers to common questions, helping businesses maintain engagement and support availability around the clock.
