LiveChat
About LiveChat
LiveChat provides Chat Summary, an AI-driven app that generates automatic summaries from chat transcripts. This innovative feature targets businesses seeking efficient customer support solutions. Users benefit from quick reviews of key conversation points, streamlining their operations while leveraging cutting-edge natural language processing technology to stay updated with advancements.
Chat Summary offers tiered pricing plans catering to diverse needs. Starting with a free 10k-token trial, users can choose from Lite at $8/month (1,000,000 tokens) to Premium at $40/month (5,000,000 tokens). Upgrading enhances summary generation capacity, ensuring optimal performance and cost-effectiveness tailored to user requirements.
Chat Summary’s intuitive user interface ensures a seamless experience, combining clarity and functionality. Users can easily navigate the app's features, including automatic summary generation and detailed reports. The user-friendly layout focuses on efficient task completion, making it accessible for everyone while enhancing productivity in customer support tasks.
How LiveChat works
To use LiveChat's Chat Summary, users begin by signing up and accessing their dashboard. Upon archiving chats or selecting specific tags, the app automatically generates summaries for review. Users can also manually create summaries as needed. The reports section enables monitoring previous summaries and tracking token usage efficiently.
Key Features for LiveChat
Automatic Summary Generation
Chat Summary’s automatic summary generation is a standout feature that simplifies chat transcript processing. By leveraging artificial intelligence, this functionality allows users to efficiently capture key insights without reading lengthy conversations, enhancing their ability to provide timely support and making it an invaluable resource for customer service teams.
Reports Section
The reports section of Chat Summary is a vital feature that enhances user tracking and management. Users can easily access a history of generated summaries, viewing essential details like chat and thread IDs. This organized presentation of data facilitates effective monitoring of usage and token balances within the app.
Token Purchase Plans
Chat Summary offers flexible token purchase plans that cater to varying user needs. With tiers available for free tokens and monthly subscriptions, users can ensure they have the necessary resources for unlimited summary generation. This flexibility allows organizations to adapt their usage based on demand, maximizing value.
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