Context

About Context

Context is an innovative AI-driven platform that automates customer support, turning knowledge into action. Designed for tech-savvy businesses, it enables users to integrate diverse content sources and provides 24/7 support, streamlining the support process and ensuring swift, accurate responses to user inquiries.

Context offers flexible subscription plans tailored for businesses seeking efficient customer support solutions. Each tier unlocks advanced features like multi-source integration and enhanced team collaboration, providing excellent value. Upgrading enhances user experience, enabling faster resolution of inquiries.

Context features a sleek, user-friendly interface that promotes seamless navigation. The layout prioritizes efficiency, allowing easy access to key functionalities, like bot installation and response management, ensuring that users can swiftly and intuitively leverage the platform's capabilities.

How Context works

Users begin with Context by onboarding their existing knowledge base from various sources, such as websites and PDFs. Once imported, they can easily install the AI bot across different platforms including websites and apps. The intuitive interface allows users to track queries, manage responses, and refine their documentation efficiently.

Key Features for Context

GPT-4 Enabled Support

Context’s GPT-4-enabled support offers unparalleled assistance by utilizing advanced LLM technology to accurately respond to technical queries. This feature helps users get reliable, precise answers quickly, thereby enhancing overall customer satisfaction and reducing operational costs.

Multi-source Data Import

The multi-source data import feature of Context allows businesses to seamlessly integrate content from various platforms, including PDFs, GitHub, and wikis. This ensures a comprehensive support experience, as users can access diverse information within one automated platform, reducing response times significantly.

Response Ranking System

Context includes a unique response ranking system, enabling users to evaluate the helpfulness of answers provided by the bot. This feature fosters continuous improvement of the AI’s responses, ensuring that users receive the best possible support tailored to their needs.