Hoory
About Hoory
Hoory is a cutting-edge customer support automation platform designed for businesses aiming to enhance user experience and streamline operations. By leveraging natural language processing and machine learning, Hoory simplifies support workflows, enabling teams to be more efficient and responsive. With features like omnichannel support, Hoory transforms customer interactions.
Hoory offers several pricing plans, including Personal ($6/user/month), Startup ($16/agent/month), Team ($26/agent/month), and Business ($42/agent/month). Each tier provides unique benefits and shared inboxes, along with a special 15% discount. Upgrade for enhanced features and a seamless customer support experience with Hoory.
Hoory features an intuitive user interface, offering a clean layout for quick navigation and easy access to essential tools. Its user-friendly design fosters efficient interactions that allow support agents to manage inquiries effortlessly. The layout ensures that users can maximize their experience with Hoory's powerful automation capabilities.
How Hoory works
Users begin their Hoory experience by signing up for a 14-day free trial, allowing them to explore the platform's capabilities without any commitments. Following registration, users can choose between rule-based and knowledge-based assistants, customizing their support experience. The platform seamlessly integrates with existing systems, ensuring efficient omnichannel communication while automating routine tasks for enhanced productivity.
Key Features for Hoory
Omnichannel Customer Support
Hoory’s omnichannel customer support feature enables businesses to connect with clients across multiple platforms seamlessly. By integrating support channels like email, WhatsApp, and social media, Hoory helps companies respond to inquiries efficiently, enhancing customer satisfaction and loyalty through a cohesive communication strategy.
Customizable AI Assistants
Hoory allows users to create customizable AI assistants tailored to their business needs. With options for rule-based or knowledge-based setups, users can design intelligent conversation flows and enhance customer interactions, ensuring quick and relevant responses that optimize support processes and user engagement.
Automated Reporting and Analytics
The automated reporting and analytics feature of Hoory provides actionable insights into team performance and customer interactions. By tracking key metrics and generating reports, businesses can identify trends, optimize support strategies, and improve overall efficiency, leading to better decision-making and enhanced customer support.
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